Running a restaurant is a margin business. One fridge going down can move you from a profitable month to a loss, a prolonged Canucks playoff run can either fill you every night or empty the place, one poor menu item can turn a raft of positive online buzz into a continual slide.
The one thing you hope for is that your employees don’t ruin that margin through malfeasance.
Or, in our case, ‘an’ employee.
We don’t know for certain that Michael Bothner, who was recently employed to be our front of house manager, was the one who kicked our back door in last week and stole our night drop. It could have been someone he knows. Could have been a stranger.
But the person who broke in knew exactly where the cash would be, touched nothing else along the way, and managed to turn the alarm off in doing so.
And Michael didn’t turn up for work the next day – his fourth day on the job. He hasn’t spoken to us, emailed us, or shown himself to us since, so…
Michael didn’t give us very up-to-date references, but he seemed to be on-point in every respect. Thoughtful, personable – he turned up with two pages of great ideas for the future, and we were very happy to have him aboard.
The last place he worked at, the Hummingbird Pub on Galliano Island, wasn’t listed in his references. We probably should have spotted that and asked why, maybe called them up.
Yesterday, after we’d been robbed, I did just that.
If Michael was unluckily associated with our burglary through pure coincidence, it’s not the first time it has happened to him. The Hummingbird was robbed too, just a day before Michael, once again, disappeared forever.
For legal reasons, we can’t call Michael Bothner a thief. We can’t assume he’s a drug addict gone wrong. We can’t say that he’s a habitual thief who targets the businesses nice enough to offer him employment.
But we will say, just like the Hummingbird folks told us (a few days too late), that it wouldn’t be a good idea to hire him, “unless you want to invite trouble.”
Michael has gone to art school, he’s worked in software, he’s worked in hotels, and he’s worked in pubs. That’s not just a sample of the industries he has worked in, it’s his career progression. A cynical eye might suggest that’s a sign of a downward spiral. We obviously weren’t cynical enough.
But, out of the ashes rises the phoenix – or, in our case, three potential phoenix.
We’re going to give a test run to three potential new managers this weekend, all of whom are more experienced than the person we just ‘lost’, have better references (we’ve checked), and who appear to not be the types who engage in door-kicking or bad karma collection.
If you’re in over the weekend, put ‘em through their paces for us. We want to hire someone who can raise the entire room a notch, through professionalism, attention to detail, imagination, personality and responsibility. We want a manager who can give you what you want out of Fray, and a lot more besides.
Someone who can show Michael what he’s missing.
Oh, and Michael? The police would love you to visit them and explain your whereabouts Friday night.








